Bethany Gift Shop - Data Policy

1. How We Use Your Personal Information

We collect and process your personal data primarily to enhance your shopping experience, improve our customer service, and efficiently manage your orders. Specifically, your information may be utilized to:

• Process and fulfill your orders.

• Deliver products and services.

• Facilitate payments and communicate regarding orders, products, services, and promotional offers.

• Maintain and update your customer account and records.

• Personalize your browsing experience.

• Conduct market research and manage customer relations.

• Prevent and detect fraud or misuse of our website.

Please note that some of our third-party service providers are based outside the European Union (EU). When transferring your personal data outside the EU, we ensure adequate safeguards are in place in compliance with applicable laws, such as standard contractual clauses approved by the European Commission.

2. Cookies Policy

Cookies are small text files placed on your device to enhance your browsing experience and provide tailored services. Cookies help us:

• Identify your device and remember your preferences.

• Enable essential website functionalities, such as shopping basket management.

• Improve site navigation and efficiency.

Accepting cookies is not mandatory to access our website. However, disabling cookies will restrict certain functionalities, such as placing orders or using the shopping basket feature.

We assure you that our cookies:

• Do not contain personal or private details.

• Do not carry viruses.

• Are used strictly to improve your convenience.

You can control or disable cookies through your browser settings.

3. Accuracy of Personal Data

You warrant and confirm that:

• You own or possess the necessary rights to any content you provide.

• All data you submit is accurate, current, and truthful.

• Submitted content complies with our policies and does not infringe on any third-party rights, including defamation or other harmful actions.

4. Information Security

We prioritize the protection and confidentiality of your personal information by:

• Employing Secure Sockets Layer (SSL) technology to encrypt your data during transmission.

• Limiting credit card number visibility to only the last four digits when confirming orders. Full credit card details are securely transmitted directly to authorized payment providers for processing.

We strongly recommend that you protect your account by logging off after using shared devices and securing your passwords appropriately.

5. Types of Information Collected

Information You Provide

We collect personal information you voluntarily provide when:

• Searching and shopping on our website.

• Placing orders or interacting with third-party sellers.

• Updating your account or profile.

• Communicating via phone, email, or other means.

• Participating in surveys, contests, or feedback forms.

This information includes:

• Name, address, and contact details.

• Payment details and financial information.

• Delivery information, including recipient names and addresses.

• Email addresses and content of messages or reviews.

• Profile descriptions and photos, if provided.

Automatic Information

We automatically collect certain technical data, including:

• IP addresses and login details.

• Device, browser type, operating system, and platform information.

• Browsing and purchase history.

• URL clickstream data and interactions on our website.

• Session and interaction details (response times, page interactions).

• Technical data for fraud prevention and site diagnostics.

Mobile Information

Your mobile device allows you to control or disable location services through its settings. For assistance, please consult your device's instructions or contact your service provider.

Information from Other Sources

We may receive additional information from third parties such as:

• Updated delivery details from shipping carriers.

• Transaction and account details from co-branded business partners.

• Search terms and search results from integrated web search features.

6. Your Rights

Under applicable data protection laws, including the EU General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data held by us.

• Request correction of inaccuracies free of charge.

• Withdraw consent or object to the processing of your data for marketing purposes at any time.

• Request deletion of your personal data, subject to legal limitations.

To exercise your rights, please contact our data protection team using the details provided on our website.

For further information or concerns regarding data privacy, please reach out directly to us at [insert appropriate contact email or data privacy officer contact details].